Voice AI — intelligent voice agent

An AI agent that answers the phone, takes orders in natural language and confirms by SMS — 24/7. Zero missed calls.

Request a demo Custom quote

3 steps to automate your calls

01

Connect

Your phone number is linked to the Voice AI agent. Calls are automatically handled.

02

Configure

Menu, opening hours, greetings, FAQ answers — everything is customised from the Studio cockpit.

03

Deploy

The agent answers, takes the order, confirms by SMS. You receive the summary in real time in Studio.

What's included

Core features

  • Natural language order taking (NLU)
  • Automatic SMS confirmation to customer
  • Real-time order dashboard (Studio)
  • 24/7 availability
  • Opening hours & pickup slot management

Options & customisation

  • Click & Collect module integration
  • QR Menu integration (menu sync)
  • Phone payment (Stripe Voice)
  • Table / appointment booking
  • Multi-language (FR, EN, AR…)

Requires a compatible phone setup (number/forwarding) + integration depending on the client context.

Privacy & compliance: logging/consent options available as needed (GDPR).

Who Voice AI is built for

🥖

Bakeries & patisseries

The customer calls, orders their pastries for the next morning, and receives an SMS confirmation with the pickup time.

🍕

Restaurants & caterers

The voice agent handles takeaway orders during rush hours — zero phone queues, zero order errors.

💇

Trades & services

Automated appointment booking: the customer chooses a slot by phone, receives a confirmation and a reminder the day before.

Frequently asked questions

Does Voice AI replace an employee?

No. It takes over when nobody can answer: rush hours, closing time, breaks. Staff remains the priority when available.

Does the customer know they're speaking to an AI?

Yes. The agent clearly introduces itself as an automated assistant, following best practices. The voice is natural and the conversation flows smoothly.

What types of orders are supported?

Products with sizes, quantities, options (e.g. "3 croissants, 1 multigrain bread"). The menu is configurable and can evolve at any time.

How long does setup take?

Initial configuration in 5–10 business days depending on menu complexity and desired integrations (Click & Collect, payment, etc.).

What does it cost?

Voice AI is priced on a custom quote basis, as scope varies by context (call volume, menu, integrations). Included in the Premium Studio tier.

Does Voice AI work with my existing system?

Yes. The agent can connect to your POS, website or our Click & Collect module. We adapt integration to your setup.

Ready to stop missing calls?

Request a Voice AI demo tailored to your business — we'll show you how it works with your menu, hours and constraints.