Terms of engagement
A clear goal. A proposal tailored to you.
You receive a proposal tailored to your goal, with deliverables, budget, integrations and support defined before you commit.
A clear path to delivery.
Initial conversation · 20 minutes
In 20 minutes, we review your goal, tools and constraints to define the next step.
Assessment or scoping
Want to identify the best use cases? An assessment clarifies your priorities. Already have a defined project? Scoping prepares its delivery.
Written proposal
Each proposal specifies the scope, deliverables and budget. Applicable conditions are set out in it, together with the contractual documents.
Tests and prototypes
Where the project calls for them, the proposal includes the selected tests and prototypes, with their scope and budget.
Know what you are committing to.
Goals, deliverables, budget and terms are brought together in one document, so you can decide with a clear view of the work.
- Scope
- Objectives, volume, depth and timing of the engagement, agreed with you before commitment.
- Deliverables
- Systems, documentation, reviews and handover items, described for the selected engagement.
- Budget
- Set for your project, it reflects the selected architecture, integrations, infrastructure and support.
- Conditions
- Applicable conditions — payment, timeline, duration and rights — are set out in the proposal and contractual documents.
All services on written proposal.
Solutions
Frequently asked questions.
How is the budget determined?
You receive a proposal tailored to your goal, with deliverables, budget, integrations and support defined before you commit.
Is Voice AI offered?
Yes. Voice AI is sold on written proposal, like the other services. Voice AI
Is the introductory call an assessment?
No. These 20 minutes are for understanding your objective, use cases and context, then identifying the next step. The AI-Ready assessment and scoping are services in their own right.
Do I need to start with an assessment?
No. Want to identify the best use cases? An assessment clarifies your priorities. Already have a defined project? Scoping prepares its delivery. AI-Ready assessment and scoping
Are tests and prototypes included?
Where the project calls for them, the proposal includes the selected tests and prototypes, with their scope and budget.
Which conditions apply?
Applicable conditions — payment, timeline, duration and rights — are set out in the proposal and contractual documents. Rights to custom developments — assignment or licence — and handover conditions are set out in the proposal, taking into account LinkTec components and third-party licences.
What about current agreements and subscriptions?
They remain governed by their own terms, and the client portal remains available. Client portal
Turn your goal into a proposal.
Describe what you want to accomplish. Together, we define the scope and next steps.