LinkTec Labs · AI & data consulting firm

We build AI systems wired into your data, your rules and your real processes.

Labs works on that lock, and nothing else: maturity diagnostic, data layer, agents wired to your real sources — then the measurement of what they change. For executives who want to move from POC to production.

In 2026, virtually every SME uses generative AI on a daily basis. Yet almost none have connected it to their own data. The result is the same everywhere: generic answers, hollow agents, data siloed across Drive, CRM, mail and invoices.

The bottleneck isn't the model choice.
The bottleneck is : how to make an SME's data usable by AI, in a contextual, secure and maintainable way.
LinkTec Labs answers that bottleneck.

Three levels of engagement, one standard of rigor

From diagnosis to deployment, through to long-term advisory.

01 Signature product

AI-Ready Audit

Diagnostic — Entry product

2 to 3 weeks · fixed fee, billed upon order

From €1,500
100% billed upon order
  • Duration2 to 3 weeks
  • Deliverable30-50 page report · AI-Ready score · 6/12/24-month roadmap
  • For whomSME executives with 10-50 employees
  • CoversData mapping · 6 maturity dimensions · GDPR & EU AI Act compliance
02

Data layer implementation

Build — Infrastructure

6 to 12 weeks · quoted to scope, in milestones

On quote
  • Duration6 to 12 weeks
  • DeliverableIngestion pipeline · Vector database · Connectors · Custom agents
  • StackVector DB (Pinecone / Qdrant / Weaviate) · Claude API · n8n · Custom RAG
  • TargetSMEs with real operational data to activate
03

Recurring strategic consulting

Operate — Monthly retainer

6-month minimum · monthly retainer

On quote
  • Format2-4 days/month · Direct access to leadership
  • DeliverableAI watch · Evolution support · Targeted R&D
  • CommitmentMinimum 6 months · 60-day notice
  • For whomLeadership teams with active AI roadmaps

A four-step approach

Every Labs engagement follows the same rigorous protocol — from diagnosis to continuous optimisation.

01

Audit

Map the data, identify quick-ROI use cases, measure AI maturity.

02

Build

Build the data layer: ingestion, vector database, connectors, custom agents.

03

Automate

Deploy to production: agent orchestration, business integrations, continuous monitoring.

04

Optimise

Measure, adjust, evolve: KPI steering, prompt A/B testing, continuous R&D.

From raw data to KPI, with no black box

Five steps, always the same. Each one is a place where data can leak, be badly filtered or become unverifiable — so a place to ask any provider a precise question, LinkTec included.

  1. 01

    Raw data

    Documents, databases, e-mails, business tools. The scope is set in writing: whatever is not in it is never copied.

  2. 02

    Ingestion

    Extraction, chunking, then a description that places each fragment back in its source document — without it, an extract loses its meaning.

  3. 03

    Vector database

    Semantic and lexical search, merged. Permission filtering applies to the search itself, not afterwards.

  4. 04

    Agents

    The model only receives the fragments retained. Every answer points back to the passages behind it, and the trace is exportable.

  5. 05

    KPI

    A reference question set measures faithfulness to the sources. Any change is justified by a figure, not by an impression.

Overview. The engineering detail — permission filtering at search time, citations, audit log, evaluation, end of engagement — is published on Security & architecture. This is a reference architecture: an engineering target and a scoping method, not an estate already deployed across clients.

An approach rooted in research

LinkTec Labs combines university education in artificial intelligence & data in progress with hands-on experience in robotics and AI research laboratories.

This dual culture — academic and operational — brings to SME problems the same methods proven in research: rigorous modelling, experimental validation, documented architecture choices.

  • University education in AI & Data in progress (Bachelor AI & Data)
  • Internships and projects in robotics and AI research laboratories
  • Technical expertise in applied AI, data engineering and digital twins
  • Ability to ship documented, transferable production code
Components selected at scoping

The bricks, named — and what they actually do

What follows describes technical skills and how they fit together, not a list of products to order. The bricks retained, the model provider and the hosting region are settled with you at scoping — nothing is imposed by default.

Ingestion & contextualisation

PDF / DOCX / spreadsheet extraction, chunking, provenance metadata. Every fragment keeps the context of its source document.

Hybrid index & vector database

Semantic and lexical search, merged. Pinecone · Qdrant · Weaviate, or a self-hosted index when the scope calls for it.

Custom RAG

Re-ranking, mandatory citations, permission filtering applied at search time — not after generation.

Multi-API systems

Claude API and business tools called by one agent: typed tool schemas, error recovery, token budgets, output guardrails.

Orchestration

n8n, webhooks, queues, idempotent and replayable runs: a job re-run twice does not produce two effects.

Evaluation & observability

Reference question set, measurement of faithfulness to sources and of retrieval relevance, run logging.

Infrastructure & operations

Commissioning, reverse proxy, secret management, backups, monitoring and logs. What holds in production, not just in a demo.

Digital twins

Modelling and simulation of a business process, to test a decision before applying it for real.

Model training and adaptation

Structured prompting and guided examples first; supervised adaptation of a model (fine-tuning) only when style, format or a very specific business vocabulary cannot be obtained any other way. In the vast majority of cases, putting data in context gives a better result at a lower cost — that is what is recommended by default.

A scoped engagement in its own right, inside level 2: a test set defined before starting, a measured comparison against contextualisation alone, and the move to production decided on that result. No performance gain is promised in advance, and the cost depends on the dataset — it is settled at scoping.

Contractual framework & compliance

NDA before any exchange, DPA when personal data is processed, alignment with GDPR & the EU AI Act, hand-back in open formats and deletion.

An explainable system, not a black box

For a private document assistant, the framework connects authorised sources, contextualised ingestion, a hybrid index, retrieval-time access control, the model selected at scoping, citations, an audit trail and evaluation. It is a reference architecture, not infrastructure claimed to run for several clients.

DataWritten scope · least privilege · return in open formats
ControlCitations · exportable trace · reference question set
Engagement endDeletion within 30 days of written sign-off

Commitments are written before collection

NDA before data exchange, DPA where required, named hosting and subprocessors, access restricted to authorised contributors according to their role, and explicit retention. Dedicated infrastructure, at-rest encryption and detailed audit logging are configurable, never assumed.

The AI-Ready SME Index

A maturity framework designed to help SME executives benchmark themselves against their sector — and know exactly where to act first.

  • Data
  • Processes
  • Tools
  • Governance
  • Skills
  • Culture
Format Score out of 100 · 6 dimensions · Sector benchmark
Frequency Annual study
Publication Quarter to be confirmed · open access

The questions we get asked

What exactly is an AI-Ready audit?

An AI-Ready audit is a structured diagnostic of an SME's AI maturity across 6 dimensions: data, processes, tools, governance, skills and culture. It results in a 30 to 50-page report including an AI-Ready score, a data mapping, a prioritised list of 5 to 10 quick-ROI use cases and a 6/12/24-month implementation roadmap. The goal is not to sell a solution — it's to provide a clear view of the current state and action priorities.

How is this different from a traditional AI consultant?

A traditional AI consultant delivers strategic recommendations without building the system behind them. LinkTec Labs combines both: the audit leads to concrete technical deliverables (ingestion pipelines, vector databases, custom agents) that can be put into production by the Labs team itself. Diagnosis and execution are handled by the same technical capability — not a consultant handing off to an integrator.

Is structured data required to get started?

No. The vast majority of SMEs hold unstructured data (Drive, mail, invoices, partial CRM, Word documents, manual exports). The AI-Ready audit specifically includes the mapping and quality assessment of these sources. Level 2 (data layer) then builds the ingestion and contextualisation pipeline to make this data usable by AI — without requiring a full IT overhaul.

Is an NDA signed before the engagement?

Yes. When the engagement involves access to internal or sensitive data, a non-disclosure agreement (NDA) is signed before any document exchange. For a smoother start, it is also possible to work initially on a restricted scope or on anonymised data. In all cases, access to information is strictly limited to the operational needs of the engagement, logged, and the data is returned or deleted at its end.

Does the audit guarantee ROI?

An audit does not guarantee ROI — it identifies the use cases where ROI is probable and prioritises them according to implementation effort. Each retained use case is documented with its expected gain hypothesis, estimated implementation cost and success conditions. Actual ROI is measured later, once in production — not before. This transparency around uncertainty is part of the research-driven approach: nothing is promised that cannot be measured.

What happens after the audit?

Three possible next steps, with no commitment: (1) the audit stands on its own — the executive uses it to steer internal decisions; (2) data layer implementation (level 2) — building the infrastructure and first agents over 6 to 12 weeks; (3) a monthly retainer (level 3) — long-term support with AI watch and targeted R&D. The choice is made after reading the report — not under the pressure of a sales signature.

Next step

Ready to move from POC to production?

Let's discuss your project in 30 minutes. No commitment.